Review: Severa 3

How is it so difficult to register for anything? Severa does not require you to fill out the ‘State’ section when you sign up for an account. Except that my registration would not work without it. It is therefore mandatory. It is not valid, but I just typed “State” and was accepted.
Severa’s sign up process is more complex than other products. This is because Severa’s is not a temporary account that you can use to play around with. It’s an unlimited free service. This is far better than a temporary account that you can only use if you like. Severa is worth the effort to sign up (and it’s only one page). You get what you see and can choose your date and time format.
Severa projects are called “cases”. Once you have created your case, you can add tasks. I was confused when I tried to add a task. The ‘activities & phases’ box opens with the information you last entered. It’s not empty. You must overtype the last activity. I didn’t overtype the date because the field was already filled with old data. Some tasks had incorrect dates and needed to be amended. The calendar automatically adds dates to it so that you can easily see if there are deadlines.
Although it took me some time to understand the invoicing module, it is actually very easy and the invoices that are generated automatically look great. It was easy to set the UK tax bands correctly, but it was also possible manually to set new levels. This is very helpful since VAT will go back up in January. You can enter the data now to invoice for projects that are due to be completed in 2010.
Severa is targeted at small and medium-sized businesses who have been overlooked by larger players because of their software requirements. Professional services firms that bill for both time and goods would benefit from Severa. It has been in the market since 2004, with over 500 customers implementing it. It now manages more than 130,000 projects. Jari Karkkainen (CTO of Severa) says that Severa 3 was designed with one goal in mind: to manage the entire process, from project sales to billing, in a single system. “We did this by letting existing customers assist with the R&D process.”
Severa feels and looks like a full-service project management and customer management tool. It’s not difficult to use, but it isn’t too simple. It is complex, but not too complicated. It does billing and time tracking well, which is something that many project management tools lack. You do have to pay for the features. While the first user is completely free, additional users are $40 per month.
It is not very useful for project management task tracking as it uses the calendar view instead of the traditional Gantt charts view. However, if you manage customer projects and track high-level milestones, then Severa can be a great tool. I might even update the garbage that I registered and use it properly.